Interpretation and Parties
These Terms of Service (the "Terms") govern your access to and use of the website and services made available under the name "RxNorth" (the "Service"). The Service is owned and operated by Kate Arthy ("we", "us", or "our"). Our contact information is provided below.
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.
Last updated: 14 October 2025
Acceptance of Terms
Your use of the Service constitutes acceptance of these Terms and any policies referenced herein, including our privacy and cookie notices. We may revise these Terms from time to time by posting the updated version on the Service. Changes take effect on posting unless stated otherwise. Your continued use constitutes acceptance of the updated Terms.
Eligibility and Access
The Service is intended for individuals located in the United Kingdom and aged 16 or over. If you are under 16, you must not use the Service. You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations in your jurisdiction.
We do not guarantee that the Service, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, or restrict availability of all or any part of the Service for business or operational reasons.
Medical Information Disclaimer
The Service provides general, educational health and pharmaceutical information only. It does not constitute medical advice, diagnosis, treatment, or the practice of medicine or pharmacy. Content is not a substitute for professional advice from a qualified healthcare provider who is familiar with your medical history and condition.
Always seek the advice of your doctor, pharmacist, or other qualified health professional with any questions you may have regarding a medical condition, medicine, dosage, interactions, or treatment options. Never disregard professional medical advice or delay seeking it because of something you have read on the Service.
If you believe you are experiencing a medical emergency, call 999 or your local emergency number immediately.
Nature of the Service
We provide informational resources about pharmaceuticals, prescription and over-the-counter medications, diseases, dosages, side effects, and drug interactions. We do not sell, supply, broker, or arrange the sale of medicines, nor do we provide remote prescribing or telemedicine services.
Content Accuracy and Updates
We strive to provide clear, evidence-based information and to review content for accuracy. However, medical knowledge evolves, and information may become outdated or incomplete. We do not guarantee that content is accurate, complete, or up to date, and we make no warranties as to fitness for any particular purpose.
Content may include summaries, overviews, and general guidance that may not apply to your individual circumstances. Check original sources and consult a healthcare professional where appropriate.
User Accounts and Security
Where account creation or subscriptions are offered, you must provide accurate information and keep your login details confidential. You are responsible for all activities under your account. Notify us immediately of any suspected unauthorised use or security breach.
Intellectual Property Rights
All content on the Service, including text, graphics, logos, icons, images, compilations, and software, is owned by us or our licensors and is protected by copyright, database rights, trademark, and other intellectual property laws.
We grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the Service for your personal, non-commercial use in accordance with these Terms. You must not copy, reproduce, modify, adapt, translate, create derivative works, distribute, sell, publish, or exploit any part of the Service without our prior written consent, except as permitted by law.
User Contributions
If the Service allows you to submit, post, or upload content ("User Content"), you represent and warrant that you own or have all necessary rights to such User Content and that it is lawful, accurate, and not misleading.
By submitting User Content, you grant us a worldwide, royalty-free, perpetual, irrevocable, transferable, and sublicensable licence to use, host, store, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content in connection with the Service and our business.
We may remove or disable access to any User Content at our discretion, including where we reasonably believe it breaches these Terms or applicable law.
Prohibited Uses
You must not use the Service:
- In any way that breaches applicable law or regulation, or that is fraudulent or harmful.
- To provide or disseminate medical advice, prescriptions, or regulated health services without appropriate authorisation.
- To infringe intellectual property or privacy rights, or to post defamatory, obscene, offensive, discriminatory, or otherwise unlawful material.
- To introduce viruses, malware, or other harmful code, or to attempt to gain unauthorised access to the Service, its servers, or any connected systems.
- To scrape, harvest, or collect data by automated means without our prior written consent, except to the extent permitted by applicable law and robots.txt.
- To interfere with or disrupt the integrity or performance of the Service.
Third-Party Content and Links
The Service may reference third-party studies, products, or services for informational purposes. We do not endorse, guarantee, or assume responsibility for any third-party content, products, or services. Your dealings with third parties are solely between you and the relevant third party.
Privacy and Cookies
We process personal data in accordance with UK data protection law. Please review our privacy and cookie notices for details on how we collect and use your information and how you can manage your preferences.
Disclaimers
The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we exclude all warranties, representations, and guarantees, whether express or implied, including implied warranties of accuracy, completeness, quality, fitness for a particular purpose, and non-infringement.
We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. You are responsible for implementing sufficient security procedures and virus protection.
Limitation of Liability
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be limited or excluded under applicable law.
Subject to the foregoing, we shall not be liable for: (a) loss of profits, sales, business, or revenue; (b) business interruption; (c) loss of anticipated savings; (d) loss of business opportunity, goodwill, or reputation; (e) loss or corruption of data; or (f) any indirect or consequential loss or damage.
If you are a consumer, we are responsible to you for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable.
Indemnity
You agree to indemnify and hold us and our officers, employees, and agents harmless from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your breach of these Terms, your misuse of the Service, or your violation of any law or third-party rights.
Consumer Rights
Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015 and other applicable consumer protection laws. If you are a consumer, you have certain rights regarding services provided with reasonable care and skill and as described.
Advice and Information
Where the Service provides advice or information, it is intended to be general and educational only. If you require tailored advice, you should consult a qualified professional.
Termination and Suspension
We may suspend or terminate your access to the Service immediately if we reasonably believe you have breached these Terms or applicable law, or for operational or security reasons. Upon termination, all rights granted to you under these Terms will cease immediately.
Changes to the Service
We may update, modify, or discontinue all or any part of the Service at any time without notice. We may also update content to reflect changes in medical knowledge, regulatory guidance, or other developments.
Complaints and Dispute Resolution
If you have a concern or complaint about the Service, please contact us using the details below. We will endeavour to resolve complaints promptly and fairly. If we cannot resolve a dispute with you, the courts of England and Wales will have jurisdiction, as set out below.
Governing Law and Jurisdiction
These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, except that if you are a consumer resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a consumer resident in Scotland you may also bring proceedings in Scotland.
Notices and Communications
You agree to receive communications from us electronically. We may contact you by email or by posting notices on the Service. You should retain copies of all communications for your records.
Intellectual Property Complaints
If you believe that content on the Service infringes your intellectual property rights, please contact us with a detailed notice including: (a) your contact details; (b) a description of the work you claim is infringed; (c) the location of the allegedly infringing material; (d) a statement that you have a good-faith belief that the use is not authorised; and (e) a statement that the information in your notice is accurate and that you are the rights holder or authorised to act on their behalf.
Accessibility
We are committed to making the Service accessible and usable for all users. If you encounter accessibility barriers, please contact us so we can address your concerns where reasonably possible.
Miscellaneous
Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
No Waiver: No failure or delay by us in exercising any right or remedy under these Terms shall constitute a waiver of that or any other right or remedy.
Assignment: You may not assign, transfer, or sublicense any of your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations at any time.
Entire Agreement: These Terms constitute the entire agreement between you and us regarding the Service and supersede all prior agreements, understandings, or arrangements relating to the subject matter.
Interpretation: Headings are for convenience only and do not affect interpretation. References to "including" shall be construed as "including without limitation".
Contact Information
Owner: Kate Arthy
Trading Name: RxNorth
Postal Address: Tesco Superstore, Angel Drove, ELY, CB7 4DJ, United Kingdom
Email: [email protected]
If you have any questions about these Terms or the Service, please contact us using the details above.